Returns and Exchanges

Customer satisfaction is important to Dekorsan. Return and exchange requests are evaluated according to product condition, delivery status and legal requirements.

Return Period

Please contact us as soon as possible after delivery for return or exchange requests.

Product Condition

Products must be unused, undamaged and returned with their original packaging where applicable.

Custom Products

Custom-made or personalized products may not be eligible for return unless there is a production or delivery issue.

Damaged Delivery

If you notice damage or missing parts, please contact us with photos.